Increasing profitability, business growth, reducing operational costs and attracting and retaining new customers are just few reasons why an increasing number of organizations are moving to the cloud. A recent IDC survey indicates that 78 percent of organizations are already using or planning to implement some form of cloud services in their IT mix – … Continue reading Making the most of Managed Cloud
Vodafone held their annual partner conference in July this year which recognises partners for their excellence in customer service and success in bringing new customers on board. Trinity Maxwell’s CEO Nigel Waddell picked up the award on the night and communicated to his employees “I am so incredibly proud to tell you that Trinity Maxwell won the Vodafone Silver Partner of the … Continue reading Trinity Maxwell wins Silver Partner of the year award 2016 at Vodafone Conference
In the current world of advancing technology, companies are already benefiting from increased access to data through consumer’s use of the internet and through digital communications. But the Internet of Things (IoT) and M2M solutions are beginning to take that one step further and enabling customers to really define what they want, where they … Continue reading How m2m (Machine to Machine) could change the future of product development
Mobile Operators Vodafone and EE are failing on the basics of customer service. Of the big firms, Vodafone and EE scored the lowest in a survey which compared all the UK’s mobile suppliers, according to Which? who surveyed over 4000 people. They scored particularly poorly when it came to ease of contact, and value for … Continue reading Shocking Mobile Network Customer Satisfaction scores…
We are very proud to be awarded the Customer Service Excellence Award by Chess Telecom, as it demonstrates that putting customers first is at the core of our company. With Trinity the answer is ‘yes’. With no jargon or false promises, we deliver first rate, honest, no nonsense customer care.