+44 (0) 203 137 8450

About

Trinity Maxwell is the most service-focused provider of business telecoms & IT in London.

In the business mobile market, customer care is, at best, average – and, on average, diabolical!  But we set up our company up to change all that.

Fed up with sales people paying you more attention than you can cope with, then disappearing before the ink’s dry on the contract?  Fed up with promises of huge savings, only to suffer ‘bill shock’, having been misinformed about tariffs or rates abroad?

If the answer is yes to any of the above, it’s time to contact us because:

  • we’re passionate about delivering an exceptional, concierge-level customer experience
  • we always do what we promise
  • the owners are an integral part of our business and maintain relationships with all our clients

This is why we’re the only company in our field with 99% customer retention.  But don’t take our word for this. Read what our clients say. Find out more about our team, services and clients. And get in touch today to find out what we could do for you.

Our team

We hire only the best professionals to work alongside our directors, who each have more than 20 years’ experience in the business telecoms industry.

Customers comment time after time on the exceptional, concierge-level of care we deliver – which is why we have less than 1% client attrition.

Meet some members of our team:

Nigel Waddell
Nigel Waddell
Managing Director

Nigel co-founded Trinity Maxwell in 2011, bringing 19 years’ experience in business telecoms. He was formerly Head of Business Sales for Vodafone UK & MD of Isis Telecommunications.

Ben McGawley
Ben McGawley
Operations Director

Ben co-founded the company after 16 years in business telecoms, including leadership positions within Carphone Warehouse Business, Opal & Vodafone UK.

Tim Dykes
Tim Dykes
Finance Director

Tim was appointed to the board in 2012, bringing a 21-year telecoms track record. He was formerly FD for Nera Telecommunications, Isis Telecommunications & Arrow Communications.

Puja Patel
Puja Patel
Customer Service Manager

"Puja, thank you. As always, I will give Trinity Maxwell full marks for service."

Bhavin Shah
Bhavin Shah
Customer Service Manager

“Bhavin, I'm so glad we moved to Trinity Maxwell. The difference is like night & day!”

Samantha Young
Samantha Young
Office Manager

“Thanks, Sam. You’ve been really great this year.”

Nikki Taylor
Nikki Taylor
Customer Service Manager

“Nikki is excellent, pleasant, polite, proactive and efficient.”

Alex Goodwin-Gillham
Alex Goodwin-Gillham
Repairs Team Leader

Lauren Long
Lauren Long
Implementation Manager

Ben Holmes
Ben Holmes
Billing Analyst

Amy Littler
Amy Littler
Cloud Solutions Specialist