About

Trinity Maxwell is the most service-focused provider of business telecoms & IT in London.

In the business mobile market, customer care is, at best, average – and, on average, diabolical!  But we set up our company up to change all that.

Fed up with sales people paying you more attention than you can cope with, then disappearing before the ink’s dry on the contract?  Fed up with promises of huge savings, only to suffer ‘bill shock’, having been misinformed about tariffs or rates abroad?

If the answer is yes to any of the above, it’s time to contact us because:

  • we’re passionate about delivering an exceptional, concierge-level customer experience
  • we always do what we promise
  • the owners are an integral part of our business and maintain relationships with all our clients

This is why we’re the only company in our field with 99% customer retention.  But don’t take our word for this. Read what our clients say. Find out more about our team, services and clients. And get in touch today to find out what we could do for you.

Our team

We hire only the best professionals to work alongside our directors, who each have more than 20 years’ experience in the business telecoms industry.

Customers comment time after time on the exceptional, concierge-level of care we deliver – which is why we have less than 1% client attrition.

Meet some members of our team:

Nigel Waddell

Nigel Waddell

Managing Director
Nigel co-founded Trinity Maxwell in 2011, bringing 19 years’ experience in business telecoms. He was formerly Head of Business Sales for Vodafone UK & MD of Isis Telecommunications.
Kris Weaver

Kris Weaver

Sales Director
Kris co-founded Trinity Maxwell in 2011 after 19 years in the telecoms business, including eight with Vodafone. Previously, Kris held senior roles at Corporate 4U.
Ben McGawley

Ben McGawley

Operations Director
Ben co-founded the company after 16 years in business telecoms, including leadership positions within Carphone Warehouse Business, Opal & Vodafone UK.
Tim Dykes

Tim Dykes

Finance Director
Tim was appointed to the board in 2012, bringing a 21-year telecoms track record. He was formerly FD for Nera Telecommunications, Isis Telecommunications & Arrow Communications.
Puja Patel

Puja Patel

Customer Service Manager
"Puja, thank you. As always, I will give Trinity Maxwell full marks for service."
Bhavin Shah

Bhavin Shah

Customer Service Manager
“Bhavin, I'm so glad we moved to Trinity Maxwell. The difference is like night & day!”
Samantha Young

Samantha Young

Office Manager
“Thanks, Sam. You’ve been really great this year.”
Nikki Taylor

Nikki Taylor

Customer Service Manager
“Nikki is excellent, pleasant, polite, proactive and efficient.”
Alex Goodwin-Gillham

Alex Goodwin-Gillham

Repairs Team Leader
Shane Hill

Shane Hill

Device Repair Apprentice
Lauren Long

Lauren Long

Implementation Manager
Ben Holmes

Ben Holmes

Billing Analyst
Stephanie Kent

Stephanie Kent

Project Manager
"Pretty much perfect ... You're officially our favourite supplier!”
Amy Littler

Amy Littler

Cloud Solutions Specialist